IFS Guide F.A.Qs

We created the IFS Guide app to assist and empower you through your IFS Self-healing journey. Our mission is to make IFS more affordable and accessible to all. Even though you will find personalized and self-paced guidance quite similar to that in an IFS session, the IFS Guide app is no replacement for therapy. Please seek professional help if you’re in a crisis.

Sunny is your guide when using the IFS Guide app. Our co-founder Blanca Dasi has taught Sunny all it knows, including its voice!

We are a team of 7 people from all over the world, gathered by the love for IFS. Our co-founders are Sasha Eslami and Blanca Dasi. We are all happy to be here and help you have a better experience in your IFS journey.

This app is not related to the IFS institute; our co-founders are Certified Level 3 IFS Practitioners professionally trained by the IFS Institute and the founder of IFS, Richard Schwartz.

Don’t worry; you can easily tap on “Forgot Password” on the login page of the app. Then, you will receive an email with instructions on how to reset your password.

At the top right corner of the home screen of the app, you will see a button called “Menu”. Once in that menu, you will find “Profile”. There, erase your old email, and enter the new one. You will also need to enter your current password.

There are three ways to add your Parts:

1. From the Home screen: at the bottom right, click on “Add a New Part”.

2. From the Parts tab at the bottom of your screen: once in the Parts tab, click “Add Part”.

3. From a session: Sometimes your guide Sunny will ask directly, or you can select “Chat with Parts” at the bottom of Sunny’s messages.

You can access this feature from the Home Screen by tapping “Chat with My Parts on My Own”, from any guided session by selecting “Chat with Parts”, or from the “View Past Sessions” section when starting a new session.

Guidance is a step-by-step, self-paced, guided session that leads you to uncover more Self-energy and get to know your Parts. This can be in text or audio format.

You can see our main guidance on the home page of the app. There are also other guidance you can choose from. From the Home Page, you can “View Past Sessions”, and once there you can access the rest of the guidance by selecting “Start a new session”.

📺 Watch: How to navigate the app or Types of guidance

You can share feedback by clicking the Sunny icon on the homepage, using the “Feedback” option in the Menu, or emailing us at ifs@ifsguide.com. Sunny also asks for feedback at the end of each session.

You can find our legal documents in the app menu or at the bottom of our website under Privacy Policy and Terms of Use.

You can delete your account by going to Menu > Settings > Delete Account.

Revenue allows us to make the business sustainable so we can continue developing the app and its content, making IFS more affordable and accessible to more people.

Yes! You can choose a free trial for any plan. Note that you only get one free trial in total. Billing auto-renews after the trial period ends.

Yes, you can cancel your subscription from the Play/App store at any time.

Refunds are managed directly by the App/Play Store. Since your purchase is done through their platforms, IFS Guide does not have control over the billing or refund process.

You can view our latest pricing plans within the app or on our membership page.

Free plans have limited access. You will see these messages if you try to access a premium feature not included in the free tier.

It's a private Facebook group for app users to connect, share journeys, and receive support, moderated by Certified L3 IFS practitioners.

You can occasionally receive promo codes by participating in our user interview sessions. Contact pm@ifsguide.com for more information.